Mississauga Plumbing Service Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Address (if provided for service purposes)
1.2 Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Device type
- Usage information, such as pages viewed, time spent, and navigation data
1.3 Location Data
When you interact with features such as Google Maps on our website, location data may be collected.
1.4 Reviews and Feedback
If you submit a review through Google Reviews or other platforms, we may collect this information.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services
- To communicate with you regarding appointments, inquiries, or support
- To process payments and transactions
- To enhance the functionality of our website and ensure a seamless user experience
- To display relevant content such as maps, reviews, or service areas
3. Third-Party Services
We use several third-party services that may process your data:
3.1 Google Services
- Google Analytics: Tracks website usage to improve our services. Google Analytics uses cookies to collect and analyze information about website interactions.
- Google Maps: Displays our location and service areas. Google may collect location data in compliance with their own privacy policy.
- Google Reviews: Allows customers to leave feedback about our services, visible to the public.
3.2 WordPress
Our website is powered by WordPress, which may collect and store limited technical data to improve website performance.
3.3 Payment Processors
If applicable, any payment information you provide is processed securely through third-party payment systems.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website performance. Cookies may collect data such as:
- Browser preferences
- Session information
- Interaction patterns
You can disable cookies in your browser settings, though this may affect website functionality.
5. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your data in the following cases:
- To comply with legal obligations or respond to lawful requests
- To enforce our terms and conditions
- To protect the rights, safety, or property of our users or the public
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These include:
- Secure servers and encrypted connections
- Regular monitoring of systems for vulnerabilities
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under Canadian privacy laws, you have the following rights:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccuracies in your data
- Withdrawal of Consent: Withdraw consent for data collection or processing
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to make a data request, you can reach us at:
Mississauga Plumbing Service Ltd.
Address: 55 Kingsbridge Garden Cir, Mississauga, ON L5R 1Y1, Canada
Phone: +1 647-550-4003
Email: plumbers4mississauga@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Additional Notes
- Be sure to include any additional third-party tools or services not mentioned (e.g., social media plugins).
- Customize placeholder text like “[Insert Email Address]” and ensure that all contact details are accurate.
- Consult with a legal professional to ensure compliance with any provincial-specific laws, such as the Freedom of Information and Protection of Privacy Act (Ontario) if relevant.